Speak for Change gives workers a voice in Vietnam

Amfori’s Speak for Change has proved to be an effective way of protecting workers in our value chain and giving them a voice when confronted with unsafe working conditions.

Action uses Speak for Change at factories in Vietnam, India, Bangladesh and Turkey – it is a programme that allows workers to report alleged human or labour rights violations anonymously and without fear of retaliation.

In January 2024, for example, we received a complaint – via Speak for Change – from a worker in a factory making artificial grass matting for Action and other retailers. According to the complaint, workers were exposed to chemicals and stone dust without using proper protective equipment or access to adequate ventilation.

With the help of amfori and our sourcing agent Li & Fung, we were able to verify the complaint and issue a warning to the factory that they were in violation of Action’s ethical sourcing policy.

With factory management, we agreed measures to correct these violations and restore a safe working environment for the company’s employees. Shortly after, the factory provided proper personal protective equipment, ensured adequate ventilation and carried out an extensive environmental inspection. Workers were also given medical checks and training on how to use Speak for Change.

Speak for Change gives workers a voice in Vietnam

Amfori’s Speak for Change has proved to be an effective way of protecting workers in our value chain and giving them a voice when confronted with unsafe working conditions.

Action uses Speak for Change at factories in Vietnam, India, Bangladesh and Turkey – it is a programme that allows workers to report alleged human or labour rights violations anonymously and without fear of retaliation.

In January 2024, for example, we received a complaint – via Speak for Change – from a worker in a factory making artificial grass matting for Action and other retailers. According to the complaint, workers were exposed to chemicals and stone dust without using proper protective equipment or access to adequate ventilation.

With the help of amfori and our sourcing agent Li & Fung, we were able to verify the complaint and issue a warning to the factory that they were in violation of Action’s ethical sourcing policy.

With factory management, we agreed measures to correct these violations and restore a safe working environment for the company’s employees. Shortly after, the factory provided proper personal protective equipment, ensured adequate ventilation and carried out an extensive environmental inspection. Workers were also given medical checks and training on how to use Speak for Change.